Products only will be returned for manufacturing defects and no other reasons. The reason of defect has to be established by the company engineer. Product must be returned to us within 7 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Once the Product is received to the company successfully, Utsav Electromart Private Limited will initiate the refund to your source account or chosen method of refund within 45 working days.
Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However return is possible for all orders/products.
Shipping & Delivery Policies –
Utsav Electromart ships its products to only Jaipur and neighbouring areas. Orders placed will be shipped within 72 hrs. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which -Utsav Electromart-is not liable and would request its users to cooperate as we continuously tries to nought such instances. Also, we reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.
C-221, Ganesh Marg, Mahesh Nagar, Jaipur